SMS Terms
SMS Terms
Last Updated: September 2, 2026
1. What Are Better Buzz SMS Terms?
These SMS Terms explain how Better Buzz may use text messages to communicate with customers who have opted in to receive SMS messages.
By opting in to Better Buzz SMS communications, you agree to receive recurring text messages from or on behalf of Better Buzz at the mobile number you provided, subject to these terms and applicable law.
2. What Types of SMS Messages May Better Buzz Send?
Depending on your consent and the messaging program you joined, Better Buzz may send text messages relating to:
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Promotions
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Special offers
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Product announcements
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New arrivals
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Restocks
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Shopping reminders
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Marketing communications
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Customer communications
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Other Better Buzz updates
The types of messages you receive may depend on the specific SMS program you opt into.
3. Do I Have to Opt In to Receive SMS Messages?
No.
SMS marketing is optional.
You do not have to consent to receive marketing text messages in order to purchase products from Better Buzz.
Your decision not to opt in to SMS marketing will not prevent you from placing an order.
4. How Do I Opt In to Better Buzz SMS Messages?
You may opt in through an eligible Better Buzz SMS signup form, checkout experience, website feature, promotion, or other approved opt-in method.
By completing the applicable opt-in process, you provide consent to receive SMS messages according to the terms presented at the time of signup.
5. How Do I Stop Receiving Better Buzz SMS Messages?
You can opt out at any time.
To stop receiving marketing text messages, reply:
STOP
to a Better Buzz marketing text message.
After you send STOP, you should receive a confirmation message and will no longer receive further marketing SMS messages, except for messages permitted by applicable law or necessary to process a requested service.
6. Are There Other Ways to Opt Out?
Yes.
You may also contact Better Buzz directly to request removal from SMS marketing communications.
Email: Support@getbetterbuzz.com
Phone: 1-775-587-6659
Please note that processing through a direct support request may take additional time compared with using the automated STOP opt-out method.
7. Can I Receive Transactional Text Messages After Opting Out of Marketing SMS?
Yes, where permitted by applicable law.
Opting out of marketing messages does not necessarily prevent Better Buzz from sending transactional or service-related messages that are necessary to fulfill a transaction or provide a service you requested.
Examples may include:
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Order confirmations
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Shipping updates
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Delivery notifications
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Account-related messages
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Other transaction-related communications
Marketing and transactional communications may be handled separately.
8. How Frequently Will Better Buzz Send SMS Messages?
Message frequency may vary.
The number of messages you receive depends on your interactions with Better Buzz, the SMS program you joined, promotions, orders, and other communications.
Better Buzz does not guarantee a specific number of messages per week or month.
9. Will Message and Data Rates Apply?
Yes.
Message and data rates may apply depending on your mobile carrier and wireless plan.
Better Buzz does not control charges imposed by your mobile carrier.
10. Can I Receive SMS Messages Internationally?
Better Buzz's SMS program is primarily intended for customers using eligible U.S. mobile numbers.
Availability may depend on the mobile carrier, messaging platform, geographic location, and applicable requirements.
11. What If My Phone Number Changes?
You are responsible for providing an accurate and current mobile phone number.
If your phone number changes, update your information through the applicable Better Buzz account or communication preferences when available.
You should not provide a mobile number that belongs to another person without their authorization.
12. Can I Transfer My SMS Consent to Another Person?
No.
SMS consent is associated with the individual who provided the consent and the mobile number submitted during the opt-in process.
You may not submit another person's phone number for SMS marketing without appropriate authorization.
13. What If I Accidentally Opt In?
If you accidentally opt in or no longer want to receive marketing SMS messages, reply:
STOP
to the applicable Better Buzz message.
You may also contact Better Buzz directly at:
Email: Support@getbetterbuzz.com
Phone: 1-775-587-6659
14. Does Better Buzz Use a Third-Party SMS Provider?
Yes.
Better Buzz may use third-party service providers, including Klaviyo, to manage SMS marketing communications.
These providers may process information necessary to administer the SMS program, including your mobile number, opt-in status, messaging preferences, and interactions with messages.
Information collected through SMS communications is handled according to our Privacy Policy.
15. Can Better Buzz Change or End the SMS Program?
Yes.
Better Buzz may modify, suspend, or discontinue its SMS program at any time, subject to applicable law.
Changes may include modifications to:
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Message content
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Messaging frequency
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Signup methods
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Available SMS programs
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Communication providers
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Program features
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Other SMS practices
16. What Happens If I Have a Problem With SMS Messages?
If you experience an issue with Better Buzz SMS communications, you may reply HELP where supported or contact Better Buzz directly.
Email: Support@getbetterbuzz.com
Phone: 1-775-587-6659
17. Does This Policy Affect My Privacy Rights?
No.
Your SMS information and communications are handled according to our Privacy Policy and applicable privacy laws.
Depending on your location, you may have rights regarding personal information and marketing communications.
18. Does This Policy Affect My Legal Rights?
Nothing in these SMS Terms is intended to limit consumer rights or protections that cannot legally be excluded or restricted.
Where applicable law imposes requirements that differ from these terms, Better Buzz will comply with the applicable requirements.
19. Changes to These SMS Terms
Better Buzz may update these SMS Terms from time to time to reflect changes to our messaging program, service providers, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of these terms.
20. Contact Better Buzz
For questions about Better Buzz SMS communications:
Email: Support@getbetterbuzz.com
Phone: 1-775-587-6659
Better Buzz