Loyalty Program Terms

Loyalty & Rewards Program Terms

Last Updated: September 2, 2026

1. What Is the Better Buzz Loyalty & Rewards Program?

The Better Buzz Loyalty & Rewards Program (“Rewards Program”) allows eligible customers to earn points on qualifying purchases and use those points for available rewards.

Participation in the Rewards Program is subject to these terms.

Better Buzz may modify, suspend, or discontinue the Rewards Program as described below.

2. Who Can Participate in the Rewards Program?

Customers who are eligible to participate in the Better Buzz Rewards Program may earn and redeem points according to the program rules displayed on the website.

Better Buzz may restrict or refuse participation when necessary to prevent fraud, abuse, misuse, or violations of these terms.

3. How Do I Earn Better Buzz Rewards Points?

The current standard earning rate is:

5 points for every $1 spent on qualifying product purchases.

Points are calculated based on the product subtotal of an eligible purchase.

Shipping charges, taxes, and other non-product charges generally do not count toward points unless Better Buzz specifically states otherwise.

4. What Purchases Are Eligible for Points?

Points are earned only on qualifying purchases.

A purchase may be excluded from earning points when it involves:

  • Promotional products

  • Deal products

  • Discounted products

  • Products specifically excluded by Better Buzz

  • Transactions that are canceled or refunded

  • Fraudulent or unauthorized transactions

  • Other purchases identified as ineligible under the Rewards Program

Better Buzz may identify additional excluded products or categories on the Rewards Program page or elsewhere on the website.

5. Do Discounted Products Earn Points?

Generally, no.

Products purchased as part of a promotion, deal, discount, or other special offer may be excluded from earning loyalty points.

The applicable promotion or product information will identify exclusions when appropriate.

6. Can Better Buzz Exclude Specific Products From Earning Points?

Yes.

Better Buzz may exclude specific products, brands, categories, promotions, or transactions from earning points.

Any applicable exclusions may be listed on the Rewards Program page, product page, promotion, or other applicable program information.

7. When Are Loyalty Points Added to My Account?

Points may be awarded after a qualifying purchase has been processed according to the Rewards Program system.

Points may be pending or subject to adjustment before becoming available for redemption.

Better Buzz may delay, withhold, or adjust points when necessary to account for cancellations, refunds, fraudulent activity, payment reversals, or other transaction changes.

8. What Happens to Points If I Cancel an Order?

If an order is canceled, any points associated with that order will be removed or adjusted from the customer's rewards balance.

If points have already been used before the order is canceled, Better Buzz may make an appropriate corresponding adjustment to the customer's rewards account.

9. What Happens to Points If I Receive a Refund?

If an order or item is refunded, points earned from the refunded purchase may be removed or adjusted.

The adjustment may reflect the amount of the transaction that was ultimately retained.

10. Do Better Buzz Points Expire?

No.

Better Buzz loyalty points do not currently expire solely because of the passage of time.

However, Better Buzz reserves the right to modify, suspend, or discontinue the Rewards Program, including its point structure, subject to applicable law and any rights that cannot legally be restricted.

11. Can I Transfer My Loyalty Points?

No.

Loyalty points are personal to the account that earned them and may not be:

  • Sold

  • Transferred

  • Assigned

  • Exchanged between customers

  • Combined between separate accounts

Unless Better Buzz expressly permits otherwise, points may only be used through the account in which they were earned.

12. Can I Redeem Points for Cash?

No.

Loyalty points have no cash value and cannot be redeemed for cash unless required by applicable law.

Points are intended to be used only for rewards made available through the Better Buzz Rewards Program.

13. Can I Combine Loyalty Points With Discount Codes?

No.

Unless Better Buzz specifically states otherwise, loyalty points and rewards cannot be combined with discount codes or other promotional discounts.

The applicable offer or rewards terms will determine whether a particular combination is permitted.

14. How Can I Redeem My Loyalty Points?

When redemption is available, eligible customers may redeem points through the Better Buzz Rewards Program interface.

Available redemption options, required point amounts, and applicable restrictions may be displayed within the customer's rewards account.

Better Buzz may change available rewards and redemption requirements.

15. Can Rewards Have Additional Restrictions?

Yes.

A particular reward may have additional terms, including:

  • Minimum purchase requirements

  • Product exclusions

  • Expiration dates

  • Promotional restrictions

  • One-time-use restrictions

  • Account restrictions

  • Other conditions stated when the reward is issued

The terms displayed with the applicable reward will apply.

16. Can I Earn Points on Subscription Purchases?

Subscription purchases may qualify for loyalty points when the applicable subscription purchase is eligible.

Excluded products, promotions, discounts, or transactions may not earn points.

If a subscription order is canceled or refunded, associated points may be removed or adjusted.

17. Can Better Buzz Adjust My Points Balance?

Yes.

Better Buzz may correct or adjust a points balance when necessary because of:

  • Order cancellations

  • Refunds

  • Returns or fulfillment adjustments

  • Duplicate points

  • Calculation errors

  • Fraudulent activity

  • Abuse or misuse

  • System errors

  • Other transaction corrections

Better Buzz may also remove points that were awarded incorrectly.

18. Can I Have More Than One Rewards Account?

Customers should maintain one Rewards Program account unless Better Buzz expressly permits otherwise.

Better Buzz may merge, close, or restrict duplicate accounts when appropriate.

Points earned through duplicate, fraudulent, or improperly created accounts may be removed.

19. Can Loyalty Points Be Earned Through Multiple Accounts?

No.

Points are associated with the eligible customer account through which the qualifying purchase was made.

Points may not be transferred or combined between separate customer accounts.

20. Can Businesses or Resellers Participate?

The Rewards Program is intended for eligible consumer purchases.

Better Buzz may restrict or exclude wholesale purchases, resale transactions, commercial purchases, bulk orders, or other transactions that are not intended to qualify for consumer rewards.

21. Can Better Buzz Suspend or Terminate My Rewards Account?

Yes.

Better Buzz may suspend or terminate a customer's participation in the Rewards Program when it reasonably believes the customer has:

  • Violated these terms

  • Engaged in fraud

  • Abused the program

  • Attempted to manipulate points

  • Created multiple accounts improperly

  • Used unauthorized payment methods

  • Engaged in prohibited resale or commercial activity

  • Otherwise misused the Rewards Program

Where permitted by applicable law, points associated with fraudulent, abusive, or prohibited activity may be removed.

22. Can Better Buzz Change the Rewards Program?

Yes.

Better Buzz reserves the right to modify the Rewards Program, including:

  • Points earning rates

  • Eligible purchases

  • Excluded products

  • Redemption values

  • Available rewards

  • Program benefits

  • Participation requirements

  • Other program rules

The current program terms and information displayed by Better Buzz will govern participation.

23. Can Better Buzz End the Rewards Program?

Yes.

Better Buzz may suspend or discontinue the Rewards Program at any time, subject to applicable law.

If the program is discontinued, Better Buzz will handle outstanding points and rewards according to the applicable program terms and any requirements imposed by applicable law.

24. Are Loyalty Points Property?

No.

Unless applicable law provides otherwise, loyalty points are promotional benefits associated with the Better Buzz Rewards Program and do not constitute money, a bank account, a deposit, or a cash-equivalent balance.

Points have no independent cash value.

25. Does This Policy Affect My Legal Rights?

Nothing in these terms is intended to limit consumer rights or remedies that cannot legally be excluded or restricted under applicable law.

Where applicable law provides rights that differ from these Rewards Program Terms, Better Buzz will comply with the applicable requirements.

26. Where Can I Get Help With My Rewards Account?

For questions about points, rewards, or your Rewards Program account, contact Better Buzz:

Email: Support@getbetterbuzz.com
Phone: 1-775-587-6659

Please include the email address associated with your account and relevant order or rewards information when contacting us.

27. Changes to These Loyalty & Rewards Program Terms

Better Buzz may update these Loyalty & Rewards Program Terms from time to time to reflect changes to the Rewards Program, products, promotions, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of these terms.